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WINPBU /

CUSTOMER SERVICE

Help starts with
the right person.

Choose general support, your agent’s complaint contacts or the published official WhatsApp.

General account help

Use the current Customer Service listings below for help with access, contact changes and finding the right route.

Open Customer Service

A concern about an agent

Find the agent first, then open Complaint to see the published escalation contacts for that account chain.

Find complaint contacts

Official contact

+44 7520 636263

Akash Malik’s published official WhatsApp.

Open WhatsApp

Current Customer Service

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BEFORE YOU ASK FOR HELP

Make the issue
easy to understand.

Read the complaint guide
  1. 01

    Identify the account and agent

    Have the site name, agent ID and current contact ready.

  2. 02

    Describe what happened

    Give the relevant date, a short sequence of events and the transaction reference if it relates to the issue.

  3. 03

    Share only what is needed

    Keep relevant screenshots. Hide passwords, OTPs and unrelated personal or payment information.